If you have specific questions about the charges, please call Aetna at 85 Why should I use Quest Diagnostics or LabCorp? How do I benefit?īeginning January 1, 2019, you will pay the least amount of coinsurance (10%) for lab services if you use Quest Diagnostic or LabCorp. This should tell you why you received a bill for example, you have not met the deductible, the test was a non-covered service, etc. To understand why you have been charged for a lab test or procedure, please read the explanation of benefits (EOB) that you receive from the insurance carrier describing this service and what portion was paid by insurance. I had lab work completed and was surprised I received a bill? In most cases the reps will try to assist members by using the online care cost estimator.
#Call quest diagnostics billing code
How can I find out how much a lab test will cost by having my labs processed by Quest Diagnostics or LabCorp?Īetna can price lab claims for members but it is necessary to have the CPT (Current Procedural Terminology) codes, diagnosis code and billing provider NPI (National Provider Identifier). How can I find out which labs are covered under plan?Įvery health insurance plan must provide specific preventive care services at no cost to covered employees and families, which include specific lab tests. My insurance information has changed.Please note: If your ordering physician is NOT a Penn State Health doctor, you will need to take a paper copy of your lab orders to the lab.It is helpful to have your insurance card in front of you when providing this information. If your insurance carrier was not billed or was billed with incorrect information, you can submit your correct insurance information here and we will resubmit a claim to your insurance carrier. If you have additional questions or concerns, please contact your insurance carrier directly. Please refer to the message on your Quest Diagnostics bill or the Explanation of Benefits (EOB) from your insurance carrier for more specific information about why you received a bill. The insurance carrier processed the claim and applied the balance to your co-pay or deductible.The insurance carrier processed the claim and denied payment.Insurance information was not received or the wrong insurance information was received on your test order.I dont understand some aspects of my bill.
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