Anyone in the habit of borrowing DVDs, CDs and tapes from libraries knows that over time, the electronic materials take a licking. Terms of the sale to were not released.įree replacement of damaged or lost CDs and tapes is an important matter to public libraries. It is said to be the largest independent publisher of audio books in the United States, up to its purchase by, and it is one of the larger employers in Grand Haven, with 120 employees. Vice president Eileen Hutton will also continue at the company in her role, and the company will continue to be located in Grand Haven, where it was started by Snodgrass in 1984. Snodgrass will remain with Brilliance Audio in his current role.
#Brilliance audio free
Our free replacements to libraries, our sales reps, our customer service department - everything will remain the same,” said Snodgrass. “There will be no change in Brilliance Audio, other than the opportunity to produce even more audio books than we are currently doing. Not to worry, said Brilliance Audio president and publisher Michael Snodgrass. Brilliance has always given me real good customer service.” “As a librarian, that’s what I’m worried about. “I think Amazon probably caters more to the individual retail market than to the library market,” said Panasuk. “Brilliance has been very customer-friendly to libraries in the sense that we could get free replacements,” said Panasuk, audiovisual services manager at Herrick District Library in Holland. GRAND HAVEN - The news caught Susan Panasuk completely by surprise: has bought Brilliance Audio, a well-known company here and a key player in the business world of audio books bought by libraries.
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